| Q. How can I contact Boyanika ? |
The postal address of the Office
ORISSA STATE HANDLOOM WEAVERS
CO-OPERATIVE SOCIETY LTD.
P.J.N.MARG, UNIT - III,
Tel: 0674 - 2405387,2400741,2408178,
Fax: 0674 - 2401134
BHUBANESWAR, ORISSA ,
boyanikabbsr@sify.com |
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| Q. How do I make payment ? |
| You can make the payment by Credit Card Online. |
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| Q. Is my credit card number/Bank Account number secure ? |
| Your Credit Card details are accepted through the SSL protocol. All transactions are secured, powered by JSP script capable of processing Credit Card transactions insuring that the information is encrypted before it is transmitted. |
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| Q. How is the item delivered ? |
| All the items are delivered through our logistics partner FedEx couriers. |
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| Q. Are the items delivered as per the display on the webpage ? |
| There might be different style and color, however every attempt would be made to deliver the same product. |
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| Q. What Are the additional delivery / Shipping charges ? |
| We have business co-librations with the courier companies to ensuring the timely and economic delivery of the products we sent to our customers, however there are no charges applied for the deliveries inside india. Delivery charges for the other countries are on a flat basis depending on the number of products selected for the delivery. The base price for the delivery is Rs. 600 INR and after that on every product it adds a sum of Rs 300 INR to overall shipping charges. |
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| Q. How much time do you take to deliver after the payment has been made ? |
| All the products are hand made so it will take 7-8 working days to deliver the same. |
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| Q. Is there any kind of Import Duty / Vat / Custom Tax is there on receiving Products ? |
| Yes there may be Import Duty / Vat / Custom Tax and must be paid directly by you. As these are not in our control and not even included in ordering process, your government may charge you there on receiving goods. |
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| Q. What is Gift Voucher ? |
| We provide an additional facility to our esteem customers as gift voucher. If you wish for gift to your buddy and not able to decide the item then you can buy gift voucher from our site and now you can present this gift voucher (voucher no.). He or she can purchase using gift voucher no. |
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| Q. How I can check my order history ? |
| First LOGIN yourself at Boyanika. Click at MY ACCOUNT option. Now click at VIEW ORDER HISTORY option. You will get your order history. If you need to know about BILLING INFORMATION, SHIPPING INFORMATION and ORDER INFORMATION then click on order no. |
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| Q. How I can change my profile ? |
| First LOGIN yourself at Boyanika. Click at MY ACCOUNT option. Now click at EDIT PERSONAL DETAILS option. Now you can change any information in your profile, click on SUBMIT option. Your profile has been changed now. And you will get an email regarding registration reconfirmation on your email id. |
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| Q. How can I view my Wish List ? |
| LOGIN yourself at Boyanika. Click at MY ACCOUNT option. Now click at VIEW WISH LIST option. You can see your WISH LIST PRODUCTS. |
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| Q. How do I move items from my Wish List to my Cart ? |
| LOGIN yourself at Boyanika. Click at MY ACCOUNT option. Now click at VIEW WISH LIST option. In wish list page click on REMOVE FROM WISH LIST Option. |
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| Q.How I can change my password ? |
| LOGIN yourself at Boyanika. Click at MY ACCOUNT option. Now click at CHANGE PASSWORD. Type Email ID, Current and new password and SUBMIT it. |
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